Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using our IELTS preparation platform ("we," "us," or "our") and services, you ("you" or "user") agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

2. Description of Service

Our IELTS preparation platform provides:

• Diagnostic mock tests to assess your current IELTS level
• AI-powered feedback on Writing and Speaking practice
• Personalized learning plans based on your weaknesses
• Practice exercises for all four IELTS skills (Listening, Reading, Writing, Speaking)
• Progress tracking and band score predictions
• Study materials and exam strategies

3. User Accounts

Account Creation

To access our services, you must:

• Be at least 13 years old (or the minimum age in your jurisdiction)
• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account

Account Responsibilities

You are responsible for:

• Keeping your login information confidential
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains current and accurate

4. Free and Paid Services

Free Tier

Our free tier includes:

• One free diagnostic mock test
• Basic progress dashboard
• Limited access to study materials

Paid Subscriptions

Paid plans offer additional features:

• Unlimited mock tests and practice exercises
• Full AI feedback on Writing and Speaking
• Personalized learning plans
• Detailed analytics and band score predictions

5. Acceptable Use

Permitted Uses

You may use our platform to:

• Prepare for your IELTS examination
• Complete practice tests and exercises
• Review your feedback and track progress
• Access study materials for personal use

Prohibited Activities

You may not:

• Share your account with others or create multiple accounts
• Distribute, share, or resell test questions or platform content
• Use automated tools to access or scrape our platform
• Submit content that is offensive, harmful, or violates others' rights
• Attempt to hack, disrupt, or damage our systems
• Use our platform for any illegal purpose

6. Content and Intellectual Property

Our Content

All test questions, study materials, videos, graphics, and other content provided by us are protected by copyright and intellectual property laws. You may access this content for personal, non-commercial educational use only.

Your Content

By submitting writing samples, speaking recordings, or other content for AI feedback, you grant us a license to process, analyze, and store this content to provide our services and improve our AI algorithms. Your content remains yours, and you can request deletion at any time.

7. Payment and Subscriptions

Pricing

Subscription prices are displayed in USD and may change with notice. You will be informed of price changes before your next billing cycle.

Billing

Subscriptions are billed monthly or annually depending on your chosen plan. Payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method for the applicable fees.

Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access until the end of your current billing period.

Refunds

Refund eligibility is subject to our Refund Policy. We offer a 14-day money-back guarantee for new subscribers.

8. AI-Generated Feedback Disclaimer

Our platform uses artificial intelligence to provide feedback on your IELTS practice. While we strive for accuracy:

• AI feedback is meant to guide your preparation, not replace official IELTS scoring
• Band score predictions are estimates and may differ from actual exam results
• We continuously improve our AI but cannot guarantee perfect accuracy
• You should use AI feedback as one tool among many in your IELTS preparation

9. IELTS Trademark Notice

IELTS is a registered trademark of University of Cambridge, the British Council, and IDP Education Australia. We are an independent IELTS preparation service and are not affiliated with, endorsed by, or officially connected to the official IELTS test administrators.

10. Disclaimers and Limitations

Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted access to our services. We reserve the right to modify, suspend, or discontinue services with reasonable notice.

No Guarantee of Results

While our platform is designed to help you improve your IELTS score, we cannot guarantee specific test results or band scores. Your actual IELTS performance depends on many factors including your dedication, practice time, and test-day conditions.

11. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account for violations of these terms. Upon termination, your access to paid content will continue until the end of your billing period.

12. Changes to Terms

We may update these terms from time to time. We will notify users of material changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact Information

For questions about these terms, contact us: